Students are required to have completed the general distance learning courses and the prereadings before attending the first day of the face-to-face or Online Seminar class. 

Level 1 Online Seminar Breakdown
Introduction -Knowledge and Innovation Economics

• Knowledge Commodities
• Knowledge Industry
• Intra and interfirm diffusion and transfer of knowledge
• Knowledge Flows
• Knowledge Markets
• Knowledge Production Model
• Communities of Practice - Practice Markets
• Using economic measures to find cost benefit for the CEO, CFO, and CIO

Module 1 - Manage and Engineer Knowledge and Innovation Environments 

• Orientation  
• Surveying the political and cultural landscape
• Shared Vision
• Barrier Analysis
• Project Charter
• Analyzing Knowledge Environments Using a Case Study  
• Ethnographic Analysis
• Stakeholders, Goals, and Bottom Lines  
• Metrics  
• Business Process Analysis
• Wrapping the KM project around a Business Process  
• Knowledge Needs/Supply Map™  
• Business Process Measures
• Identifying Actors, Roles, and Knowledge Needs
• Knowledge Needs Assessment  
• Knowledge Network Analysis
• Identifying Potential Communities of Practice 
• Knowledge Need/Source Quality Analysis  
• Technology Support Analysis 
• Physical Space Design Analysis 
• Storytelling Analysis
• Taxonomies  
• Estimating Value-Added 

Module 2 - Designing Knowledge and Innovation Environments 

• Designing Using a Case Study  
• Stakeholders and Bottom Lines  
• Business Process Selection  
• Knowledge Need Design  
• Knowledge Needs/Supply Chain Maps™  
• Knowledge Flow Design  
• Social Network Design
• Storytelling Design  
• Knowledge Need/Supply Design  
• Knowledge Quality Criteria Design  
• Physical Space Design  
• Technology Design - Building a Knowledge Portal  
• Using the Unified Modeling Language  
• Requirements  
• Architecture  
• Database - Knowledge Warehouse 
• Optimizing the internal and external Knowledge Economy 

Module 3 -  Taking the Training Wheels-Off 

• Applying Analysis and Design Two Different Types of Organizations Retail Chain and Consulting Firm (For onsites - the team picks a project within their organization)